Returns
We want you to be happy. More to the point, we want you to be happy with your purchase. If you are not utterly delighted, you may return your purchase within 30 days of the date of purchase.
- Returns must be sent via the United States Postal Service. We highly recommend that you insure your package.
- We cannot accept returns on special orders, personalized items and final sale items.
- Items received as a gift may be returned for exchange or store credit only.
- Toys and books must be unopened and unused. Dolls and plush toys must have the original tags intact. Clothing must be unworn and unwashed.
- If the product is damaged during shipment or defective, please notify us within 14 days of receipt. We will pay the return shipping costs.
- If the item is returned for any reason other than damage or defect, you are responsible for the return shipping cost.
- No returns will be accepted after 30 days.
- We will credit you in the same manner as your original payment within 7-14 business days of receiving the returned item less any shipping charges.
Please complete the order return form included with your shipment. If you do not have the original order return form, please send a letter with your merchandise that includes the following information:
- Name
- Address
- Phone Number
- Order Number
- Item Description/Name
- Reason for Return
- Action to be taken upon return
Send the package to:
Baby Sold Separately
PO Box 52
Dexter, MI 48130
Baby Sold Separately
PO Box 52
Dexter, MI 48130
Standard Shipping
We offer $7.50 flat rate shipping on all orders. Most orders will ship within 24 hours; however, we do experience delays on occasion.
Orders that ship via standard ground typically arrive within 5-10 business days; however, we can not guarantee a specific arrival date or time frame with this shipping method.
Incorrect Shipping Addresses
We do not assume responsibility for orders with incorrect shipping addresses. Orders with incorrect shipping addresses may be re-routed or returned to us as undeliverable. If the shipment is re-routed a $10.00 charge will be assessed. You will also be responsible for any additional shipping fees.
We ship only within the lower 48 states. Sorry we can not ship to Post Office Boxes.
